Return policy

Details

Nuna is a company built on a single promise: that baby products should take some of the work out of being new parents, so people can actually enjoy being new parents. Going along with that, should you need to return your nuna.eu purchase to us, we’ve made it easy for you. 

Here's the deal:

  • Returns are accepted within 60 days of purchase on new and unused merchandise in its original packaging along with a valid receipt
  • Give us a call at 1.855.NUNA.USA (855.686.2872) to speak with a member of our team, and we can talk you through the process
  • The cost to ship the returned product is the consumers responsibility.  All returns are to be sent back to our distribution center.
  • Please note we reserve the right to refuse return and deny credit

 

Cancel an order

You may cancel an order during the processing stage of the order by calling 1.855.NUNA.USA (855.686.2872) and speaking with a member of our team. Once your order has shipped; it will be too late to cancel your order, but you may return any unwanted items in accordance with our return policy above.